Terms & Conditions

Terms & Conditions

Welcome to Thermaze. These Terms & Conditions apply whenever you use our website or place an order with us. Please take a moment to read them before using our website or purchasing from us.

By using our website or placing an order, you agree to these terms.

About Us

Thermaze is a UK-based clothing and accessories business operating from Belfast, Northern Ireland.

We sell hoodies, sweatshirts, caps and related products to customers within the United Kingdom.

Our Products

We aim to provide accurate information about our products, including product descriptions, photographs, colours, sizes and measurements.

Small variations may occur between product images and the actual product. Colours may also appear slightly different depending on your screen, device or display settings.

Product availability may change from time to time, particularly for limited or seasonal products.

Pricing

All product prices are displayed in GBP (£) unless otherwise stated.

Any applicable delivery charges will be shown clearly during checkout before you complete your order.

If we identify a genuine pricing or product information error, we may contact you before processing the order so that you can decide whether to continue with the purchase.

Placing an Order

After placing an order, you will receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that your order has been dispatched.

If there is an issue with your order, such as a stock availability or pricing issue, we will contact you as soon as reasonably possible.

Payment

Orders must be paid for using one of the payment methods available at checkout.

We will begin processing your order once payment has been successfully authorised or confirmed.

Delivery

We currently deliver within the United Kingdom only.

Information about order processing, dispatch and estimated delivery times is provided in our Shipping & Delivery Policy.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, such as courier delays or other unforeseen events.

Returns and Refunds

Our returns and refund arrangements are explained in our Returns & Refunds Policy.

Nothing in these Terms & Conditions affects your statutory rights as a UK consumer.

Using Our Website

You agree to use our website lawfully and responsibly.

You must not attempt to interfere with the operation or security of our website, gain unauthorised access to any part of our systems, or use our website for fraudulent, harmful or unlawful purposes.

Intellectual Property

All content on the Thermaze website, including text, product photography, logos, graphics, designs and other materials, belongs to Thermaze or our relevant licensors unless stated otherwise.

You must not reproduce, copy, modify, distribute or commercially reuse our content without our prior written permission, except where permitted by law.

Our Liability

We aim to provide accurate and reliable information and services, but we cannot guarantee that our website will always be completely error-free, available or uninterrupted.

Nothing in these Terms & Conditions limits or excludes any liability that cannot legally be limited or excluded under applicable law, including liability for death or personal injury caused by negligence or for your statutory consumer rights.

Governing Law

These Terms & Conditions are governed by the laws applicable in Northern Ireland.

Any disputes relating to these Terms & Conditions will be subject to the jurisdiction of the relevant courts, subject to any mandatory consumer rights that may apply.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, products or legal requirements.

The latest version will always be available on this page.

Contact Us

Phone: +44 7490 233067

Email: contact@thermaze.com

Address:
94 Omeath Street
Belfast
BT6 8ND
United Kingdom